Who we are
PwC’s Operate business delivers large operational and managed service solutions for
clients to meet regulatory, risk and compliance challenges.
With over 1,200 staff deployed on large implementation and execution programmes,
Operate brings together top talent with a distinctive mix of knowledge and skills. We
support clients in the delivery of large scale operational programmes and managed
solutions. We deliver our client work from a range of locations, providing our clients
with cost-effective delivery, access to subject matter expertise and operational
excellence disciplines for some of the biggest brands worldwide.
Base Location - Birmingham or London
The role will be based in Birmingham or London, however as a result of the wide
variety of clients and projects, you may be asked to work in other locations and
beyond, sometimes at short notice and sometimes over lengthy periods of time. Your
desire and ability to do this will be discussed as part of the recruitment process.
Candidates who are unable or do not wish to work on projects in other locations will
still be considered.
The initial role will require a specialism as a Developer / Technical Business Analyst to
develop workflow management tools/project management tools, generally you will be
able to effectively and efficiently develop, manage the definition, analysis, delivery and
maintenance of business, project and system requirements. You will also support
transformation and change projects for our clients, who are predominantly within the
financial services sector. As projects are typically carried out on client sites, our team
member’s work from local, national and international locations for the duration of client
The responsibilities of each role will vary depending on client needs but will likely
Developing strong relationships with the application developers, managers and the project co-ordinator manager
Writing and designing process maps
Preparing business requirements, documenting ‘As Is’ and ‘To Be’ processes and delivering process flows
Assisting in the development and / or implementation of Target Operating Models
Coordinating project input
Defining reporting structures to management
Formally documenting functions
Writing process documentation
Experience of making prompt and practical business decisions
Understanding of Azure, Cloud, data, security, GDPR, SQL Databases and DevOps.
What is in it for you?
As we’re responsive to client demands, your role will be varied and challenging,
providing you with an opportunity to work with a wide variety of high profile clients.
We’re also exceptionally passionate about providing you with the necessary skills,
experience and training to help you develop both personally and professionally. You’ll
therefore be included on our specific Operate training framework, tailored to match
your skills, needs and career aspirations. Fully funded by us, you’ll complete
externally accredited qualifications that will benefit you in the role you are working in.
Our training programme is further enhanced through a variety of softer skills training
sessions focusing on your relationships and leadership skills.
In addition to the client projects and training, our employees are also rewarded with
various other as part of your employment
Our dedicated internal Careers Service.
Competitive salary plus a potential discretionary bonus (performance related)
25 days standard holiday pro rata, with options to increase this through your benefits package
A flexible benefits scheme that can be tailored to suit your (and your family’s) needs.
Provision of a group pension plan with additional funding provided by PwC
We’re looking for candidates with the following -
Previous experience working as a Business Analyst in a corporate function
Knowledge and/or certifications in most of the following technological disciplines -
Web development experience using Visual Studio, SQL 2014, C#,
ASP.NET, Angular, React
Relational database design using ideally Microsoft VBA
Previous experience of working in an IT enabled change environment
Demonstrable experience of success within a range of complex project
environments and sectors
Significant technical understanding of Business Analysis frameworks, value cycles, business processes, business requirements and UAT methodologies
Good knowledge of the MS Office Suite, in particular strong knowledge of
Excel and PowerPoint
Proven ability to integrate well into a team and build relationships with senior
Proven analytical and sceptical mindset with an ability to develop solutions to
One or more of the following or other relevant qualifications
MCSE Data Management and Analytics
BCS Business Analysis Foundation
BCS Business Analysis Practice
BCS Requirements Engineering
Six Sigma - Yellow Belt to Master Black Belt
Undergraduate degree (e.g. BA, BSc)
Previous experience working within a financial services sector
Data analysis and modelling skills
Not the role for you?
Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)?
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
Learn more here www.pwc.com/uk/careers/experienced/apply
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
Learn more here www.pwc.com/uk/diversity
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