SLA05762 - Clerical Assistant SLA05762

Permanent | High Blantyre, SCOTLAND | 3 months | Deadline: 02 Jun 2019
This position has expired. Do not apply!

Job Summary

£9.32 - £10.33 per hour
High Blantyre

£23,925 Average salary of similar jobs | Check Salary...

Job Description

Work Pattern: Week 1 Thursday & Friday /  Week 2 Monday & Tuesday

We are looking for a well motivated individual to join our busy Land Customer Service Centre team, providing advice and guidance to our customers, for a range of services include Waste, Street Cleansing and Grounds Maintenance. 

You will undertake a range of duties including call handling, responding to customer emails and online forms, and liaising with Operational Officers. You will also carry out general clerical duties when required. 

Excellent customer service is our priority therefore you will display the necessary commitment to the principals of customer care and have previous experience of handling customer enquiries by telephone. You should have the ability to work as part of a team, have effective written and verbal communication skills, and have negotiation, advocacy and assertiveness abilities. 

You should be able to effectively organise and prioritise your workload, respond to changing priorities, have the ability to display IT skills, especially in Microsoft packages, and be able to contribute effectively to team goals and projects. 

The successful applicant may be required to work public holidays.           

As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks for example, Identity, Asylum and Immigration and employment history etc.

Applications online

Please note all correspondence with be sent to your email account.

South Lanarkshire Council are Equal Opportunities employees and encourage applications from all members of the community.   As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum behaviour requirements for the position.

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