Sales Support Executive

Full Time | Harworth, ENGLAND | 5 months
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Job Summary

Full Time
£18,000 - £20,000 per annum...

£31,815 Average salary of similar jobs | Check Salary...

Job Description

£18,000 - £20,000 per annum, inc benefits
Harworth , South Yorkshire
Permanent, full-time
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PowerEV, a division of EMS Engineering, are looking for a Sales Support Executive to join our ambitious and growing Electric vehicle charge point installation company based in Doncaster.

With the current demand for electric car charging points increasing every year, there is an evident shortage of EV charging infrastructure nationally. PowerEV have invested in supporting the EV charging industry and will install and maintain electrical vehicle chargepoints on a nationwide basis for both home owners and businesses.

Your role at PowerEV:

  • Deal with customer enquiries on a daily basis
  • Follow established processes and procedures
  • Advise customers on the selection of products
  • Scheduling and routing of installations for our field operatives
  • Provide support to field operatives remotely
  • Identify and escalate priority issues
  • Research required information using available resources
  • Staying current with vehicle information, changes and updates
  • Carry out related work and general administrative support
  • Submission of Grant Applications
  • Make customers your priority

What we are looking for in our ideal candidate:

  • Deliver high quality customer service
  • Ability to work in a fast paced environment
  • Willing listener and effective questioning skills
  • Able to speak clearly and communicate certain technical aspects in simple language
  • The skills to effectively deal with customers in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict
  • The organisational skills to be able to multi-task and be flexible
  • Advanced level of skill in Microsoft Excel
  • Experience of using a CRM or similar
  • A genuine interest or passion for Electric Vehicles and the environment

What PowerEV offer in return:

  • Competitive salary
  • Bonus structure
  • Monday - Friday 09:00 - 17:30

Required skills
  • Customer Service
  • Microsoft Excel
  • Sales
  • CRM databases

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Reference: 39532414

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