Propositions and Delivery Manager

Full Time | Swindon, ENGLAND | 7 months
This position may have expired!

Job Summary

Full Time

£48,500 Average salary of similar jobs | Check Salary...

Job Description

Propositions and Delivery Manager - 180003N0 



Propositions and Delivery Manager

Location: This role can be based from either Fareham, Swindon or Cheltenham


The opportunity:

The role of the Propositions and Delivery Manager is to support the development, delivery and on going management of new Retail business opportunities. This includes ZPC, N&G, Direct, Intermediary and Partnerships, and SME. You will manage and deliver Retail proposition development activities; utilising and helping to improve The Zurich Way of Proposition Development tools, processes, metrics, and mind-sets.

You will also drive and develop propositional benefits and support communication within the business to drive awareness in customer facing teams.


Key Responsibilities:

•Coordinate, evaluate and respond to Retail opportunities and tenders

•Manage the tender process, working across functional areas to deliver a workable solution. Maintain regular communication and drive actions across stakeholders, identifying and overcoming any challenges en-route.

•Manage the implementation of successful deals

•Drive the trading meetings, ensuring all proposals are well prepared in timely fashion and all angles covered.

•Lead and manage proposition development activity in line with TZW Prop Dev standards

•Ensure propositional benefits are highlighted through reviews and manage effective communication to key stakeholders

•Manage broker account performance reviews and renewals

•Manage significant developments with appropriate engagement with our TPAs, SWH’s, brokers and internal stakeholders through to delivery

•Manage  the necessary new schemes governance and compliance requirements across Retail

•Build, maintain, develop and evaluate business relationships with key customers, suppliers and internal stakeholders to demonstrate an in-depth knowledge of the responsibilities of each party and products concerned

•Provide ad hoc support to Segment Heads and key stakeholders

•Provide advice and support in the development of the portfolio business

•Identify areas for Continuous Improvement – develop new ideas and implement the changes

•Responsible for management of risks and resolution of issues relating to the Retail business

•Maintain internal control database – record of all broker deals, terms, commissions, authority levels etc.

•Working in a matrix environment across functions to ensure adequacy of business support and delivery

•Ability to manage workloads within the team and supervise member(s)


Your skills and experience:


• Educated to Degree level or similar professional qualification

• Relevant market experience

• Excellent numerical and analytical skills

• Good understanding of the principles and practices of personal and commercial insurance, including FCA regulation

• Computer literate with working knowledge of all major applications and capability to develop a strong  understanding of in house, TPA and broker systems

• Confident presenter and communicator

• Understanding of the financial dynamics of insurance business and models (e.g. premium, expenses, return on capital etc.)

• Confident use of numbers in decision making

• Commercial approach, able to spot and develop opportunities

• Contract management experience

• Proven understanding of insurance operations, including underwriting, pricing, claims and sales

• Keeps up to date with changing market dynamics

• Experience of managing business change


The Reward:

The salary for this role is between £18,000 - £23,000 depending on experience.

As well as this we are offering a generous flexible benefits package which includes an annual company bonus subject to performance, free travel insurance for 12 months and a 12% pension scheme. We're also happy to consider flexible working arrangements and welcome applications from everyone.


Who we are:

Looking for a career that will excite, challenge and inspire you? Thinking about insurance? Perhaps you should. Working for us is a totally different experience to what you probably expect. How do you feel about the things you truly love? Don’t you want to protect them in the best way possible? Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. This is no easy task. In today’s interconnected world, tackling risk is fast, unpredictable and invigorating. You’ll have to think on your feet as you manage risks big and small, from flooding to cyber crime. You’ll be tackling issues like these in over 170 countries. It’s a big challenge, but you’ll have a truly diverse network helping you. As part of an international team, every day would provide opportunities to learn, grow and share ideas.


As you make an impact across borders, you’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.


Further information:

At Zurich, we aim to have a diverse mix of employees that reflects our customers and the communities in which we live and work. Our diversity and inclusion initiatives are shaping an environment where everyone feels welcome, regardless of age, gender, religion, ability, culture, sexual orientation or mental health status. Our approach ensures that Zurich is a place that values different opinions, respects personal needs, and provides equal opportunities for all. We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.


Primary Location
: United Kingdom-England-Swindon 
Other Locations
: United Kingdom-England-Cheltenham, United Kingdom-England-London, United Kingdom-England-Fareham 
: Full-time 
: Yes, 10 % of the Time 
Job Posting
: 05/15/18 
Unposting Date
: Ongoing 

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