IT Windows Engineer

Full Time | Swansea, WALES | about 1 year
This position may have expired!

Job Summary

Full Time
Salary negotiable
arvato UK

£65,645 Average salary of similar jobs | Check Salary...

Job Description

Salary negotiable
Swansea , West Glamorgan
Permanent, full-time
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Company description:


Job description:

Windows Systems Engineer



Full Time 40 Hours a week

Starting Salary £25,000

Your chance to join a highly talented award winning team in Swansea as part of the infrastructure service delivery team, this is a new role we are looking for the Windows Systems Engineer, and you will be responsible for implementing and maintaining all aspects of.  Your activities will vary from managing existing applications and IT infrastructure to extending the network and implementing new servers and desktop/server troubleshooting.

This job is based in ISSC1 where the over-riding standard is one of customer service.  The ICT Windows engineer will, amongst other functions, be responsible for delivering quality IT problem resolutions in a timely fashion in accordance with the defined SLA’s (Service Level Agreement)

Primary Accountabilities and Deliverables:

  • Maintain and Support Windows AD & Windows-based services:
  • Maintain and Support Administration of email gateway and web proxy services
  • Retain Windows operating systems and applications to latest patch and security releases.
  • Manage and maintain a reliable server backup and procedures
  • Identify and troubleshoot technical system problems to resolution.
  • Remediate system vulnerabilities identified in security audits.
  • Administration and maintenance of VMWare with ISCSI Storage. 
  • Administration of user accounts, passwords, security groups
  • Manage and maintain firewall rules and updates
  • Administration and maintenance of network hardware
  • Work with other IT teams on special projects as required
  • Perform Desktop Builds using imaging software and deployment tools.
  • Documentation of the infrastructure process and user guides

We are looking for someone that has experience in the following:

  • Must have experience of working with Windows Servers, workstations, MS Exchange, VMware Citrix, Linux, anti-virus and various industry standard business software applications
  • Understanding in Cisco Switching environments, Firewall configuration.
  • Managing email gateways and proxy servers, preferably Clearswift, Apache, Squid.
  • Ability to work well with others, as well as independently
  • Attention to detail and methodical approach to troubleshooting.
  • A highly responsive approach to needs of the customer for installation, maintenance and equipment malfunctions
  • Flexibility to perform system upgrades, changes and patches outside of normal working hours when required.
  • Experience of deploying solutions using AWS desirable.
  • RSA remote access Appliance experience desirable

If this sounds like you get in touch

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar.

However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Arvato is an equal opportunities employer, embracing diversity in the workplace.

Please understand we have a strict PSL and we dont use agencies and we are not opening to use any new suppliers at present please accept our wishes.

Due to the anticipated high number of applications to be received, unfortunately, we are only able to respond to shortlisted candidates. If you have not had a response from us within 14 days, please consider your application unsuccessful.

Seeked profile:

Arvato is a trusted business outsourcing partner to the private and public sectors.

We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients.

We design, deliver and differentiate customer service on behalf of some of the world’s most respected brands. Arvato CRM Solutions has approximately 45,000 people at more than 100 customer service centres in 27 countries speaking 35 languages. It is a part of Arvato, the world’s third largest business process outsourcing (BPO) provider that provides customer services, supply chain solutions, financial services, and IT solutions, and has total revenues of €3.8 billion (FY2016). Arvato is a division of Bertelsmann.

We are driven by technology, differentiated by experience, and powered by people. We are an equal opportunities employer, embracing diversity in the workplace.

Required skills
  • active directory
  • citrix
  • squid

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