Customer Service Advisors - Immediate Interviews!! in Bradford

Permanent | Bradford, ENGLAND | 4 months
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Customer Service Advisors - IMMEDIATE INTERVIEWS
Bradford Central
£15,800 - £18,000 + Onsite Gym

A number of permanent opportunities have arisen with a well known organisation based in Bradford to start on the 16th April. Our client is looking for passionate customer service individuals who are interested in forging a career within the financial services industry.

As a customer service advisor, you will be responsible for the following responsibilities:

* Acting first point of contact for customers
* Answering inbound calls and providing exceptional service to customers
* Dealing with general enquiries relating to customer accounts i.e. customers ringing to find out how much they have left to pay on their loan/credit card
* Speaking with customers who may be struggling to make payments - going through income and expenditure sheets

The right person for the role:

* Minimum of 6 months solid customer service experience whether in a call centre or retail environment
* High level of empathy and understanding of customers situations
* Personable, friendly and confident
* Excellent communication skills and telephone manner


* Full Time, 37.5 hours per week
* Candidates need to be fully flexible from Monday - Friday from 8am to 8pm and Saturday from 8.30am to 5pm
* You will work 2 Saturdays a month and will receive a day off during the week

*Suitable candidate need to successfully pass a full credit check*

If you feel you have the relevant experience, please apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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