Business Improvement Specialist

Contract | Glasgow, SCOTLAND | 4 months
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Job Summary

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Job Description


Business Improvement Specialist

A Business Improvement Specialist with Continuous Improvement and Lean skills is required to work on a twelve month contract, with the possibility of extension for our Defence client based in Glasgow.

Overview of the Business Improvement Specialist contract role

This role supports the delivery of tangible and sustainable business improvements that reduce the Cost of Poor Quality - effective engagement with stakeholders across functions and programmes is key.

It sees application of a lean skill set across the improvement cycle: scoping, analysing, investigating and implementing solutions to add value and deliver clear benefits.

Core Activity

  • Lead, manage and support improvement activity and interventions through the DMAIC process as part of a cross functional team, programme team or otherwise.
  • Influence and engage with stakeholders to scope potential improvement activity.
  • Track the implementation of recommendations to verify completion and sustainment and report on benefits realisation across improvement activity.
  • Collaborate with other functions and programmes to share information and learnings.
  • Facilitate the business' improvement process, including the workflow of the Quality observation and Improvement idea system - Take Pride+.
  • Process map current and future states as a basis for baselining and identifying improvement opportunities.
  • Establish data collection mechanisms, carry out data collection and conduct data and trend analysis.
  • Present data analytics and progress status to sponsors , stakeholders and other personnel/
  • Conduct improvement diagnostic exercises to explore issues and problems across the business.
  • Chair workshops and deliver training to small cohorts in the business, using a train the trainer or masterclass approach.
  • Promote business wide engagement in the improvement process and increase the profile of the team by having presence at engagement events such as conferences.
  • Key Accountabilities

  • Manage lean improvement initiatives to deliver measurable reduction in Cost of Poor Quality, risk mitigation or opportunity realisation
  • Deliver improvement interventions: (including but not limited to) diagnostics, process mapping and workshops)
  • Facilitate improvement reviews
  • Structured reporting of all improvement activity on monthly basis
  • Deliver high quality investigation reports
  • Influence, engage and collaborate with improvement stakeholders across functions and programmes
  • Maintain Take Pride + system as database for improvement ideas and quality observations
  • Record relevant improvement outcomes in the LfE database
  • Collaborate within the improvement team to ensure best practice.
  • Partake in functional activity: (including but not limited to) audits, investigation and support to the business management system
  • Qualifications/Functional Knowledge

  • Continuous improvement
  • LEAN skills
  • Problem solving methodology
  • Ability to collect, interpret and analyse data
  • Basic project management skills and experience to manage and prioritise workload
  • IT competent to operate typical Microsoft Office applications and the Take Pride + system
  • Product knowledge and practical experience in Naval Ships, understanding of business processes and product lifecycle
  • Skilled in report writing and presentations
  • Able to have a people focus in order to have open communication building trust with the team
  • Curiosity and tenacity to explore beyond the immediate circumstances to identify further improvements
  • Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.

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