This is and exciting opportunity to join ABMU Health Board as a Business Administration Apprentice Clerk Typist.
Based at the General Surgery at Princess of Wales Hospital, Bridgend.
The post holder will provide, under supervision and following appropriate training, an efficient and effective clerical and administrative support service to the organisations team in accordance with relevant policies and procedures.
Responsibilities and Duties
Working within the General Surgery Team to efficiently undertake basic administration and clerical duties which may include the following duties as directed:
To maintain strict confidentiality at all times and handle sensitive information in a mature manner
Data input, data extraction, photocopying, faxing, filing and typing duties as directed.
To accurately enter data into our software system as appropriate and maintain filing systems in line with organisational Policies and Procedures.
To deal with internal and external post and emails on a day to day basis, assist with incoming and outgoing post tasks and to collect, sort and distribute incoming/outgoing mail.
To support the teams to maintain accurate, timely and legible records, to obtain and retrieve records as requested.
To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
To respond to face to face and telephone enquiries in a friendly, courteous and professional manner, recording any messages efficiently and passing them to the relevant member of staff in an appropriate and timely manner
To provide excellent customer care to our visitors; meeting and greeting as required.
To liaise and interact with other users and colleagues as and when required in a professional manner.
Attend and take part in team meetings and regular reviews with line manager etc.
Attend meetings and participate in relevant training programmes as requested by the organisation.
To sign a learning contract with the training provider and adhere to the agreement.
To use resources as effectively as possible
To be a flexible and supportive member of the Administration Team.
The apprentice will be expected to work towards a level 2 qualification in Business Administration as part of the apprenticeship programme and be an advocate for the ABMU Apprentice Academy.
The ability to speak Welsh is desirable for these posts.
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