Account Coordinator (non sales role) – Immediate Start
£20,000 pa + commission on completing probation
8 week training programme
Opportunity for career progression to senior position after 6 months
Shift allowances for weekend and evening work
Variety of shift schedule options available
Closing date: Tuesday 26th September 2017
Location: Islington, London
As an Account Coordinator you will participate in all aspects of shift management, coordinating staffing rotas, responding to emergency / short term staff cover, customer service, problem solving and worker / customer feedback.
Excellent attention to detail, the ability to work within a team as well as being focussed on your own workload is essential. This role receives and records information on a continual basis, which requires accurate input. Clear and exact communication with co-workers and clients will be the measure of your performance and success.
Participation in the ‘out of hours’ service is an essential part of this role, including some evening and weekend work, which attract additional allowances.
- Proactively develop professional working relationships with customers, workers and internal stakeholders
- Coordinate a number of staffing rotas to different social care environments
- Receive, record, and match appropriate workers to staffing requests
- Deliver excellent customer service to clients and candidates
- Educated to degree level or equivalent
- At least one year's customer service or administration experience within a busy office environment
- Strong communicator - verbal and written with excellent attention to detail
- IT skills including experience with the office suite
- Ability to multi-task and meet deadlines
- Develop and forge lasting relationships
- Natural forward planner
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